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Newest Leadership Articles

So You're A Manager. Now What?

By Dan Bobinski

People in management often fail to realize the ripple effects of their actions and attitudes. Thankfully, many are eager to learn how to be better when given the chance, but other managers couldn't care less about any damage they cause. They remain intentionally ignorant, blaming others when things go wrong and looking for ways to climb away from any trouble they cause. Do you know which category ...

Peer Accountability: Policing Yourselves So the Boss Doesn’t Have To

By Laura Stack

Have you ever attended a meeting as a guest but couldn’t tell who the leader was, because multiple people asked their teammates tough questions? I’ve been to a few where if I hadn’t already known the leader, I wouldn’t have been able to guess. Those meetings were attended by high-performing teams where peer accountability was firmly entrenched. Everyone expected the best of...

Extroverts vs. Introverts as Leaders—Does it Matter?

By Laura Clydesdale

I just finished reading the Girl Scouts', Change It Up! study, which strongly correlates a girl's desire to be a leader with being extroverted. Really? It seems to be the truth if you troll the internet. Everywhere I look, charisma and being a good public speaker, keep popping up as key leadership traits. Is only a small portion of this planet destined to make the history books? I don’t buy ...

Don't Let Empathy Stop You From Taking Disciplinary Action

By Joan Lloyd

Dear Joan: I am an office manager in a medium-sized company. Prior to this promotion one year ago, I worked with the women I now supervise. After my promotion, I had my share of resentment and jealousy from these women. They have gotten much better and I finally can say I'm beginning to enjoy supervision. My problem centers around one woman who was out on a maternity leave and who is now back. Sh...

A Culture of Transparency: Be Open, Be Happy

By Jeana Quigley

“What do you think?” “Be honest about how you really feel.” “What’s really going on?” “Let’s get real.” Sounds easy to open up, right? In reality, telling someone how you really feel can be difficult—especially at work. Offering up a new idea can feel scary. Sometimes being really open and honest about things means the other side of...

How to Get the Sale

By Crystal Washington

How do you get the sale while leaving the client feeling like they won the lottery? Whether you’re a business owner or employee, in a sales function or not in a revenue-generating position, you are a salesperson. We may “sell” our personal brand for a new position or our company’s products and services to prospects. Having strong sales and negotiation skills is a lifelong a...

Change is Coming: 6 Ways to Manage Your Team Through the Chaos

By Dale Kurow

Change can ruffle the feathers of any company making it a great time for good managers to shine. An effective leader helps ease team tensions while paving the way for open-minded, forward thinking; providing both a safe space for employees to feel secure and a growing company that nurtures change. But saving the day is easier said than done. So if you’re facing impending change and are uncer...

Do your colleagues see you the same way you do?

By Dale Kurow

Have you heard the saying that goes something like this: "if you don’t know who the office jerk is, it’s probably you?" You might be a well-intentioned manager that feels like a team player, but there might be something about your approach that prohibits your employees and colleagues from agreeing. Columbia Business School suggests those who are rough around the edges at work don’...

Are You an Absentee Manager?

By Joan Lloyd

Dear Joan: Something happened to me that I thought other readers could benefit from, especially managers. I took a new job about a year ago as an accountant for a small insurance company. There was a long-term employee who seemed to have it in for me and never let up. Because I was new, I didn't push it by telling our boss. Instead, I tried to do my work and get along with everyone, including her....

Gender Gaps

By Jeana Quigley

Back in college, I was obsessed with the plays of Wendy Wasserstein. To this day (dare I say how many years later?), I will always think of Wendy Wasserstein and her play “Isn’t It Romantic” (written in 1983—and no, I wasn’t in college that long ago!) when I consider if it’s possible for a woman to “have it all.” I guess you could say I’m one o...

Constant Interference From Boss Frustrates Manager

By Joan Lloyd

Dear Joan: I am a manager with fifteen people reporting to me. I've been in my job for two years. I'm ready to look for a new job because my boss is driving me crazy. She had my job before me and she thinks she is the only one who can do it right. She's always telling me step-by-step what I should do and then breathes down my neck while I'm doing it. Lately she began attending my staff meet...

Shake Things Up and Stay Passionate

By Mary Rosenbaum

There are lots of opportunities during the year for you to shake things up and stay passionate in your life, your career and your business. But since so many of us look at year end as an opportunity for a new beginning, I thought I’d put together a list of some actions you might consider taking to keep life interesting. 1. Terrify yourself. Keep yourself challenged. It’s not only excit...

Three Communication Tips Every Leader Should Use

By Joe McCormack

Brief breakthroughs can come at any time. “I wish I knew how important brevity was for me 30 years ago.” That’s a powerful confession to hear from an accomplished Fortune 500 professional. I had just wrapped up a “Brief Leadership” seminar with a group of manufacturing managers and one of their senior leaders pulled me aside afterward. I thought he was going to thank ...

What Board Games Teach Us About Communication at Work

By Jeana Quigley

A couple weeks ago, I played the board game Settlers of Catan at a party. It was introduced to me as causing lots of family strife—including day-long silences, tears and even groundings—but still, this family couldn’t get enough of it. So I agreed to play and told them not to worry, I don’t care if I win. Help and Get Helped So things started off great. I made every effort ...

Staff manager who plays favorites is playing with fire

By Joan Lloyd

Dear Joan: I have a situation in my office for which I would like your advice. I work for a very large telecommunications company on the east coast. Although I have been working in my position as an account manager for four years now, I started working for a new boss a year ago due to a merger. I recently discovered that this boss takes certain employees in our department to baseball games ...

Some Surprising Benefits of Office Friction

By Laura Stack

Many workplace leaders consider conflict between employees a dangerous thing, and it’s no wonder. We’ve all seen the results of clashing personalities and company politics: distraction, discontent, resentment, gossip, lost jobs, resignations, and other productivity killers. As a result, some managers go to great lengths to avoid conflict. But overcompensation can prove equally dangerou...

Reserve Competition for Your Competitors

By Joan Lloyd

Dear Joan: For the past ten years I have worked in sales and have been successful because I’ve developed good relationships with my customers and the sales team. For the past four years, I have been working for a manufacturing company in sales but I’m having a difficult time dealing with the philosophy of our sales manager. He believes that the best way to motivate the staff is to sow ...

Becoming a Leader at Work

By Ken Sundheim

Most of us strive to become leaders. We want to do something great, be respected by our peers, make more money, and acquire more responsibility. Overall, we want to make a difference at our job. However, most of us simply don’t know the proper way to gain heightened respect, confidence and admiration from those whom we work with. In reality, there is no simple answer to leadership. It takes ...

Six Strategies for Communicating As a Leader

By Dianna Booher

The essence of leadership is communication. Although the book Creating Personal Presence: Look, Talk, Think, and Act Like a Leader covers the four parts to developing and strengthening the ability to persuade, influence, and connect. It’s not surprising how often readers thumb through that book and comment on how many of the skills have to do with communication. Then they often launch into a...

5 Reasons Strong Leaders Admit When They're Wrong

By Dianna Booher

“We had no control over that project in our department.” “Upper management made those decisions.” “Competitors forced us into those arrangements.” “Those policies are set by the government/industry regulators/committee.” “If it were my decision, I’d handle it differently.” “I wasn’t given a say in the m...

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