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Newest Your Organization Articles
I've always loved the fairy tale, "The Emperor's New Clothes."
It's such a wonderful metaphor for situations in life in which one
person sees things one way and another person doesn't see it at
all. Take the example of organizational change. What one person can
visualize, another can't. And that's where resistance comes in.
"Resistance" is a word we use to describe what a person is doing
if they d...
“They used to say in the industry:
location, location, location. I say people, people, people; you
invest in stores, you invest in events, but investment in people is
the most important.” That strong statement is from Sidney
Toledano, the CEO of Dior, speaking in a recent interview in the Financial
Sometimes, as we read articles or books, there are certain words
or statements th...
Employee engagement plays an integral role in any
company’s growth. When employees are motivated to excel and
contribute to an organization’s success, it results in
improved performance and productivity. However, engagement
isn’t a one-way street. Employers must take action to engage
employees, rather than expect them to be engaged with a mere list
Employee engagement r...
Nothing is easy today.
When I lived in the U.S.—I currently work in Dubai—I
would always marvel at late night TV commercials. My take was that
whatever it is that ails you, just turn on late night TV and you
would invariably find a product that could solve your problem.
That same feeling comes over me as I browse the Internet. There
are 5-6 or perhaps even 10 ways to increase engagemen...
I’ve heard a lot of people grumble about having to go to
their company holiday party. If you’ve seen The
Office, then it’s no surprise why. But the point of a
party is to be fun. So why do people hate going to their holiday
Well, I for one actually like going to my company’s
holiday party. And I’m here to say that if your people hate
the holiday party, then y...
It is no easy task to motivate, coach, and inspire your team,
and it certainly doesn’t happen overnight. Even today’s
most prominent business tycoons admit that the most difficult part
of their job is coaching and training their people.
Take Steve Jobs, for instance. Jobs obviously made extraordinary
contributions at Apple, but he spoke openly about his struggles in
his role as C...
Every six months, everyone at BambooHR gets together (even all
our remote and out-of-state employees) for an all-hands-on-deck
company meeting to motivate and recharge our team. This is a great
time to get everyone on the same page about the progress
we’re having and the direction we’re headed.
There’s good food, fun and hard work.
Here are ten great reasons why company meetings...
If your company isn't already screening prospective employees
with background checks, then it needs to be. Adding background
checks to your hiring process is one of the most effective things
you can do to improve your company's success and protect your
business assets. These types of screenings aren't just important
because everyone else is doing them—though, in today's
business world, pre-e...
It goes without saying that every time a business needs to fill
an open work position, there are a few steps that need to be taken.
The job description needs to be published online, for instance, so
that interested parties can submit applications for consideration.
The employer then needs to sift through these applications, pick
out qualified candidates, and set up interviews. Some employment
Have you heard the saying that goes something like this: "if you
don’t know who the office jerk is, it’s probably
You might be a well-intentioned manager that feels like a team
player, but there might be something about your approach that
prohibits your employees and colleagues from agreeing.
Columbia Business School suggests those who are rough around the
edges at work don’...
Back in college, I was obsessed with the plays of Wendy
Wasserstein. To this day (dare I say how many years later?), I will
always think of Wendy Wasserstein and her play “Isn’t
It Romantic” (written in 1983—and no, I wasn’t in
college that long ago!) when I consider if it’s possible for
a woman to “have it all.”
I guess you could say I’m one o...
So you need to set up a pre-employment background check process
at your company, and you're not sure where to start. Perhaps you
are an entrepreneur whose start-up venture has now grown to a point
where it requires a few new employees. Or maybe your business is
implementing background checks after years of relying on the honor
system. Either way, the process for designing a new background
Most of us have worked in a situation when we knew we just
didn’t “fit” with a company culture but wouldn't
necessarily put our thumb on why this was so. When you do fit you
are enthusiastic about our work and in fact it may not even feel
like work! You’re proud of what you do, you like the people
you work with and you feel fulfilled and rewarded. When you
During your career as a manager, you will have to deal with a
number of difficult customers. Those customers who are unhappy with
the service you and your staff provide. The ‘unhappy’
customer will want to talk to the person in charge – you, the
manager. So how do you deal with difficult customers? Well this is
what it takes:
Providing great customer service to a difficult...
You’ve probably seen the news about Google being ranked by
Fortune as the number one best place to work. Its unique culture
helps the company attract thousands of job applicants each day. The
Google corporate culture works for its market.
Whether you’re running a large company, a division or a small
business, there is a culture that exists that can affect your
ability to compete. Ever...
Because I attend so many events, I have the good fortune of
meeting and chatting with a wide variety of interesting people.
Sometimes these conversations lead to friendships. Other times,
they lead to frustration. The frustration occurs when I discover
that someone hasn’t been honest about his or her
For example, I met a woman at a conference a couple of years ago.
We chatted ov...
There is no magic formula for creating a team of
customer-focused employees. But one thing is certain: it's the
manager's responsibility to create an environment that motivates
employees to want to take care of customers. In order to create a
team of employees that are personally committed to service
excellence, managers may need a fresh point of view. One of the
great problems in customer ...
Many workplace lessons can be learned just by considering
the characters in the Wizard of Oz. Although author L. Frank Baum
said his books were written to please children and generate income
for his family, the richness of Baum’s characters provide us
a wealth of imagery from which we can make workplace comparisons.
Below I’ll make workplace analogies to the story’s main
Business is a contact sport. For employers and employees
alike, the rules of the game include confrontation and an ability
to participate actively in it. Are you “up to”
competing? The implied employment contracts of the past are
insufficient for workers today. The sentiment, “If you do
good work and don’t give us any problems, you can count on a
paycheck for a very long ti...
Dennis, an accountant, was part of an audit team for a
large corporation. As he was reporting some data findings to his
project manager and the rest of the team, his manager pointed out
an incorrect assumption Dennis made that resulted in erroneous
figures and that could have legal repercussions. Fortunately, the
mistake was found before the results were presented publicly and
Dennis was abl...