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Are You Guilty of Clock Abuse?

If one piece of equipment in the workplace were identified
as the most troublesome, it would have to be the clock. Not that
they break down frequently or require much maintenance. It's just
that...

New Year's Resolutions

The holidays are over and most of us are hard at work
again. You may (or may not) be sticking to your New Year's
resolutions. Be that as it may, I'd like to suggest some New Year's
resolutions...

Tough Times and Holiday Bonuses

What do you do when you just don't have the money in your budget
to give the kind of holiday bonuses that employees expect and
deserve? That was the question that one manager asked me in a
training...

Building Employee Loyalty

Nearly half of all employees plan to look for a new job in the
next 12 months. If you lost half of your team what would that mean
to you in lost productivity? How much time would you and your...

Let's Give 'Em Something to Talk About... Great Recognition Programs!

Readers of this newsletter know I stress the importance of the
manager's
role in the recognition process. The manager is the most
important
variable in the recognition equation. So why am I writing...

Do you think I have a chance of being successful?

Dear Julie,
I'm 34 years old and in a dead end job. I really want
to start an events planning business but am scared. Do you think I
have a chance of being successful?
Katrina Jones, Bismarck,...

Implementation & training key to success with new performance review process

Question:
We are starting a new performance review process in our
organization after many years of doing a brief "check the box" kind
of review. Everyone agrees that we need to do something more
meaningful,...

How Will Questions Motivate my Coworkers

If: Leadership is not about having coworkers do what
you want, but having them want to do it.
Then: Motivation must be the heart of
leadership.
Dr. Bob Nelson is one of the foremost experts on...

Factors That Affect Executive Coaching

After years of coaching high potential executives, I've observed
some factors that make the difference in whether or not they are
successful. When an out coach is brought in, it's usually because
there...

Are Managers Responsible to Motivate Their Employees?

Dear Joan:
People talk about the paramount importance and the need to keep
employees in the organization motivated. Some management gurus also
keep saying a monetary allowance is not the only...

Motivating Yourself - How Do You Look at Challenges?

If you are feeling unmotivated lately, you're not alone.
Managers and team leaders have less time to worry about motivating
the people who work with them. Anxiety levels are high, tempers are
short,...

Influencing Up

"The great majority of people tend to focus
downward. They are occupied with efforts rather than
results. They worry over what the organization and their
superiors ‘owe' them...

Creative Ideas For Integrating New Team Members

Dear Joan:
Do you have any suggestions on how to integrate new employees in
an all-department setting?
Our company has all-staff meetings every other month, and we've
hired four new staff members...

When Recognition Misses the Mark

"Please, not another T-shirt!" "I resent the money that's spent
to purchase doodads. It could be spent much more wisely."
"Certificates of appreciation? I hate the damn things." These are
the...

Rules of the Game

Recognition is a powerful tool that can make workplaces, on
average, 15-25 percent more productive. Done right, recognition
makes employees more engaged in their work and more committed to
your...

How do I regain my enthusiasm for my old job?

I have worked in Human Resources in state government since
November 16, 2001, beginning as an HR Assistant II (a "junior"
position) and moving to the HR Assistant III (the "senior"
position)...

Are there really no stupid questions?

"There are no stupid questions," says Steve Wolff, CEO of AMS, a
consulting company for the performing arts. In fact, questions that
begin, "This may be a stupid question, but …" are devilishly
effective....

Opportunity as Recognition

"I was given a tough customer to assist. The underlying message
was ‘We don't entrust really important relationships to just
anybody. We believe in you. You have proven yourself.' After...

What makes recognition work

The kind of recognition that inspires someone to say "You made
my day" is both memorable and meaningful. It stands out in
employees' minds, sometimes because it's clever and unique,
sometimes...

Making Employees Feel Accountable

I have four people reporting to me, and I feel like none
of them are accountable. What can I do to make them more
accountable?
Establishing accountability is a common challenge for
entrepreneurs...

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