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Newest HR & Management-Related Articles

Getting it Right the First Time: The Art of Communicating Expectations

By Laura Stack

In general, people like to talk more than they like to listen. This causes enough problems in the normal course of human affairs, but in the workplace, poor communication can result in a loss of time and money. Consider this minor example: A technical writer explains to his editor that the client wants to use an archaic spelling for a specific word on a report’s cover. Nevertheless, she chan...

Reasons to Communicate Thanks

By Dianne Booher

A thank-you tweet this Thanksgiving season would be a change of pace from those tweets on politics, snowstorms, and leftover turkey. A sentimental quote on gratitude will generate more Facebook “likes” or blog and YouTube comments than a complaint about your boss, the airlines, or your neighbors. Thanking your in-laws for their encouragement through the years will make them wonder what...

Communicating as a Leader

By Dianne Booher

The essence of leadership is communication. My book Creating Personal Presence: Look, Talk, Think, and Act Like a Leader covers the four parts to developing and strengthening the ability to persuade, influence, and connect, it’s not surprising how often readers thumb through that book and comment on how many of the skills have to do with communication. Then they often launch into a story abo...

Most Popular HR & Management-Related Articles

Organizational structure can be underlying cause of workplace issues

By Joan Lloyd

Organizational structure, much like a human skeletal structure, determines what shape an organization will take. We don't spend much time thinking about our skeletal structure until something breaks, and so it goes with organizations. How an organization is structured basically means how the reporting relationships and work teams are organized. It reveals a great deal about the culture, function a...

A Hard Look at the Soft Stuff

By Janine Moon

With some clarity I remember hearing my Mother say, "That's why they call it work!" The comment usually was in response to a complaint about a seemingly difficult or distasteful task. Work, then, became synonymous with anything but play. Always difficult, and something to be suffered. While I've since discovered that "fun work" or "engaging work" is not an oxymoron, many workers have not. The res...

What questions can employers legally ask?

By Nick Reddin

Question: What questions can employers legally ask? When dealing with background checks, are there limits to how far back they can go? Are they just looking for felonies or misdemeanors too? I hate answering these questions. I am in the process of getting an assault charge cleared from 12 years ago that was a false charge to begin with. This is a great question that a lot o...

Random HR & Management-Related Articles


By Taunee Besson

"Having a mentor is your single most important key to success," according to Mary Sias, C.E.O. of the YWCA of Metropolitan Dallas. Yet many people don't know they need one let alone how to find one and build a relationship. Adding to this problem are the business demographics which indicate minorities have yet to break the glass ceiling in most organizations. And, according to Hugh Robinson, a ret...

'tis the Season... to hire Generation Y.

By Bruce Tulgan

In the aftermath of graduation time, Generation Y (those born 1978 and later) employees will be streaming into the workplace from the "class of 2005" from graduate schools, four- and two-year colleges, and high schools all over the land. Chances are you'll be hiring some or many in the near future. Seven most important things to know about Generation Y employees: (1) They have high expectations, f...

A Red Carpet Welcome

By Donna Cutting

Remember your first few days at your present job?Were you excited? Nervous? Did you worry about your ability to complete the tasks given to you or the impression you would make on your new co-workers?Perhaps you were concerned about the impression your new co-workers would make on YOU. You would not be alone if you were feeling a little lost during your probationary period.Many p...