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Flex policy isn't very flexible

Dear Joan: 
My company has recently instituted a flexible schedule
policy.  Any employee wishing to go to a flexible schedule
must get the approval of his/her immediate supervisor,...

New leader lacks leadership

Dear Joan:
Just before the holidays, our department lost its supervisor
and our CEO has opted not to fill the position. The manager that
was under this person is now in charge of the department...

Personal Rights Versus The Organizations' Standards

Dear Joan:
We have several staff members that wear very strong perfume,
which is causing others in the office to have headaches, nausea and
sneezing. Our executive director suffers from severe...

A Hard Look at the Soft Stuff

With some clarity I remember hearing my Mother say,
“That’s why they call it work!” The comment
usually was in response to a complaint about a seemingly difficult
or distasteful...

Organizational structure can be underlying cause of workplace issues

Organizational structure, much like a human skeletal structure,
determines what shape an organization will take. We don't spend
much time thinking about our skeletal structure until something
breaks,...

Are there really no stupid questions?

"There are no stupid questions," says Steve Wolff, CEO of AMS, a
consulting company for the performing arts. In fact, questions that
begin, "This may be a stupid question, but …" are devilishly
effective....

Do you have an Eddie Haskell in your office?

Are you familiar with the Eddie Haskell character from the
“Leave It to Beaver” television show?  His
character has become synonymous with a two-faced individual: 
all smiles...

Ultimate outcomes of coaching expectations

Question: I have been thinking about hiring an exec coach.
What should I expect and what will be the outcome(s)?
First, congratulations for taking the leap and moving
forward.
As for what you...

Manager is behaving like a Grinch

Dear Joan:
I work for a small department of a large employer who frequently
receives holiday gifts from vendors with whom we do business, as a
thank you, at the end of the year. However, when...