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Flex policy isn't very flexible

Dear Joan: 
My company has recently instituted a flexible schedule
policy.  Any employee wishing to go to a flexible schedule
must get the approval of his/her immediate supervisor,...

New leader lacks leadership

Dear Joan:
Just before the holidays, our department lost its supervisor
and our CEO has opted not to fill the position. The manager that
was under this person is now in charge of the department...

Personal Rights Versus The Organizations' Standards

Dear Joan:
We have several staff members that wear very strong perfume,
which is causing others in the office to have headaches, nausea and
sneezing. Our executive director suffers from severe...

A Hard Look at the Soft Stuff

With some clarity I remember hearing my Mother say,
“That’s why they call it work!” The comment
usually was in response to a complaint about a seemingly difficult
or distasteful...

Organizational structure can be underlying cause of workplace issues

Organizational structure, much like a human skeletal structure,
determines what shape an organization will take. We don't spend
much time thinking about our skeletal structure until something
breaks,...

Are there really no stupid questions?

"There are no stupid questions," says Steve Wolff, CEO of AMS, a
consulting company for the performing arts. In fact, questions that
begin, "This may be a stupid question, but …" are devilishly
effective....

Does Your Staff Know What They Can Expect From You?

To have a successful career in any company you must know how to
build relationships and one of the most important relationships is
between the Manager and their Direct Reports. The strength of...

What Gardening and Managing Have in Common

Like most husbands, I bought my wife roses for
Mother’s Day. These weren’t cut flowers, but rather
half a dozen rose bushes. The resulting rose garden has been an
ongoing gift for...

Do You Plan Your Day? Maybe you should start!

As I have coached people over the years I have observed
clients that have the following issues with
organization: 
1.   No system or no effective system to plan
their day or they...