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Flex policy isn't very flexible

Dear Joan: 
My company has recently instituted a flexible schedule
policy.  Any employee wishing to go to a flexible schedule
must get the approval of his/her immediate supervisor,...

New leader lacks leadership

Dear Joan:
Just before the holidays, our department lost its supervisor
and our CEO has opted not to fill the position. The manager that
was under this person is now in charge of the department...

Personal Rights Versus The Organizations' Standards

Dear Joan:
We have several staff members that wear very strong perfume,
which is causing others in the office to have headaches, nausea and
sneezing. Our executive director suffers from severe...

A Hard Look at the Soft Stuff

With some clarity I remember hearing my Mother say,
“That’s why they call it work!” The comment
usually was in response to a complaint about a seemingly difficult
or distasteful...

Organizational structure can be underlying cause of workplace issues

Organizational structure, much like a human skeletal structure,
determines what shape an organization will take. We don't spend
much time thinking about our skeletal structure until something
breaks,...

Are there really no stupid questions?

"There are no stupid questions," says Steve Wolff, CEO of AMS, a
consulting company for the performing arts. In fact, questions that
begin, "This may be a stupid question, but …" are devilishly
effective....

Everyday Workplace Conflicts

Dear Joan:
I just read one of your articles on Workplace Conflict. This
article seems to be addressing misbehaviors at work, which of
course need Human Resources, and policies and procedures...

Why We Don't Talk

Communication is the greatest and perhaps least-used tool we
have to connect with our team mates. Here are ten reasons we
don’t talk and how to make a correction when necessary.
 

Actions...

Successful Leaders Have Successful Networks

Networking - Why, How and Where?
It's hard to be in business today, certainly in the professional
services sector, without having heard the term 'networking'.
Regarded by many as the Marmite...