To Win a Job: Act Like an Expert, Not a Job Seeker
By Joe TurnerThere are over 14 million people out of work with unemployment
is at it's highest in 34 years. Competition for jobs in this
recession has never been more fierce.
I speak with candidates every week during my resume writing
workshops. Too often I encounter a defensive, apologetic
attitude among my listeners. Many spend too much time worrying
about finding a job and not enough about their true place in this
newly evolving economy.
While we can't change the actual number of available jobs, we
can change the way we think, and how we present ourselves to those
who are "buying". And it is a buyers' market, no
question. To become relevant in today's job market, adopt this
single most important behavior modification:
Stop acting like a job SEEKER and start acting like an EXPERT
in your niche or field.
The biggest mistake that most job seekers make today is to
believe that a job is manna doled out from the heavens
above. Too many job candidates try to sell their skills or
length of service hoping that someone will notice them. If you're
still doing this, stop. It's no longer effective in today's job
market. Your skills are just a commodity. Thousands have
comparable skills or better. You'll never distinguish yourself
with this approach.
Embrace a new approach and sell the one thing the employer
really needs - your EXPERTISE.
Whatever your role is, you have a bottom line impact on the
hiring manager. Your job is to communicate your true value
clearly and specifically to your next employer. Your major
task is to change your thinking and your behavior from that of a
job seeker to that of an expert.
Take some time to develop specific ways to show your expertise
in your job or profession. Demonstrate how you help solve a
problem or produce a specific positive result for your employer or
client.
Sit down with a legal pad and list all of your achievements
from current or past jobs. If you're stumped, list your job
roles and duties. Then ask the question, "So what?" after each
one. What you're after is the ACHIEVEMENT. When I say
"achievement", I don't mean the role you played or the duties you
fulfilled. What we need here is the end result, the benefit to
the client or employer as a result of something that you did or
contributed.
How did your employer or client benefit? How was their life
made better?
For example, let's say you're a front office manager. One
of your achievements was that you decreased file retrieval time by
at least 70% by auditing admissions. This resulted in a much
more efficiently streamlined filing system.
Here, your expertise is producing time-savings for the
front office staff. Now identify other examples of similar
accomplishments in your previous work. By describing several
examples, you are building a case that proves you are an expert
in saving time for the front office.
Here's another example. Let's say you're an operations
manager for a medical clinic. One of your past achievements
was to reduce your employer's payroll cost by $1,125 per week by
the reduction of supervising doctor hours from 5 nights a week to
only 2 nights.
Here, your expertise might be reduction of payroll and
expenses. Now identify other similar cost
reduction examples that prove your expertise in this
area.
Promote Your Expertise
When you analyze your achievements, you'll find a pattern
emerging around some key areas. This will most likely be
your area of expertise. You now have something
employers will want. Knowing your areas of expertise, develop
a new summary statement on your resume - your USP or Unique Selling
Proposition. Your USP incorporates your expertise in plain,
return-on-investment language.
For example, the operations manager above might have a USP
summary on his resume that reads something like this:
"Innovative Medical Operations Manager whose
strengths in cost-cutting and department realignment have saved my
employer $300K in 12 months."
Once you've identified your primary expertise, you can
position yourself as an expert in that niche on your resume by
incorporating this statement. It becomes your verbal "elevator
pitch" to use at any in-person meeting as well as during your phone
screen and interview. When you back this up with several
examples, you stop looking like a job seeker who's merely peddling
skills and begin to look like the professional you are - an expert
at solving problems in your niche.
Summary


