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HR Newsletter Archive

January 27th, 2010
My Manager Has Gone Missing
By Joan Lloyd
Dear Joan:
Do you think managers are accountable to their direct report associates as to where they are on a day-to-day basis?
 
Answer:
It sounds as if your manager goes AWOL and...
(click here to read more)
January 20th, 2010
Great Service is Linked to Strong Leadership
By Debra Schmidt

There's a famous story about a group of visitors to Disney. They were walking in the Magic Kingdom when they saw a gray-haired man walk out of his way to pick up a piece of litter. One person in the group approached the man and asked, "How many custodians...

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January 13th, 2010
How to be a Better Manager
By Debra Wheatman

Do you manage a staff? A large staff? A small staff? It doesn't really matter how big your staff is. Good managers are really hard to come by. Many managers aren't groomed for the job; they become managers through promotions. Some are inadequate in...

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January 6th, 2010
Negative Employees Can Poison Service
By Debra Schmidt

"It isn't the people you fire who make your life miserable, it's the people you don't."

~Harvey Mackay

  • Do you find yourself dreading to come to work because of that particular employee who constantly complains?
  • Do...
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January 3rd, 2010
Leveraging Seasoned Professionals
By Joan Lloyd

Lately, I've been hearing an interesting theme, as I network among friends and colleagues. In a recent conversation with a friend, she was lamenting the fact that so many baby boomers were retiring at her company, those who remained were scrambling...

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