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HR Newsletter Archive
My Manager Has Gone Missing
By Joan Lloyd
Great Service is Linked to Strong Leadership
By Debra Schmidt
There's a famous story about a group of visitors to Disney. They were walking in the Magic Kingdom when they saw a gray-haired man walk out of his way to pick up a piece of litter. One person in the group approached the man and asked, "How many custodians...
(click here to read more)How to be a Better Manager
By Debra Wheatman
Do you manage a staff? A large staff? A small staff? It doesn't really matter how big your staff is. Good managers are really hard to come by. Many managers aren't groomed for the job; they become managers through promotions. Some are inadequate in...
(click here to read more)Negative Employees Can Poison Service
By Debra Schmidt
"It isn't the people you fire who make your life miserable, it's the people you don't."
~Harvey Mackay
- Do you find yourself dreading to come to work because of that particular employee who constantly complains?
- Do...
Leveraging Seasoned Professionals
By Joan Lloyd
Lately, I've been hearing an interesting theme, as I network among friends and colleagues. In a recent conversation with a friend, she was lamenting the fact that so many baby boomers were retiring at her company, those who remained were scrambling...
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