David MaisterWebsite: http://davidmaister.com
David Maister is widely acknowledged as one of the world's leading authorities on the management of professional service firms. Maister was a professor at Harvard Business School for seven years before setting up his global consultancy practice in 1985. For two decades he has acted as a consultant to prominent professional firms around the world, on a wide variety of strategic and managerial issues. David Maister is the author of five best-selling management books: True Professionalism, The Trusted Advisor, Practice What You Preach, First Among Equals: How to Manage a Group of Professionals, and the canonical management textbook Managing the Professional Service Firm.