Quality Improvement Project Manager

Job Location: Little Rock, AR

Provide leadership and direction to support assigned project and contract activities by developing effective communication, operations and management strategies.  Responsible for oversight and coordination of day to day project activities and development of project and task specific timelines, tools and communications. 

• Develop and maintain quality improvement projects.
• Proactively develop and define internal and external strategies, structures and processes necessary to meet the demands of contracting agencies and internal customers.
• Ensure understanding and application of the Continuous Quality Improvement (CQI) principles and ISO processes used by all project staff. 
• Responsible for communicating contract deliverables and expectations to project team members.
• Understand and utilize databases and electronic tools to perform project/contract functions and monitor activities pertinent to individual staff, projects, partners and collaborators.
• Serve as spokesperson for QofAR project activity to both internal and external customers.
• Assist in developing partnerships with entities recognized as being integral in meeting QofAR objectives.

• Must have knowledge of Microsoft Excel, Access, Power Point and Word.
• Must be able to work independently and communicate well with team  members, healthcare providers, governmental agencies, and consumers.
• Must be able to obtain and analyze clinical data relative to quality improvement  projects; evaluate and understand results of data analysis, and understand and interpret visual representations of data or project application.
• Must be able to travel both in and out of state.
• Must possess management and team building skills.

• CPHQ certification required.
• Current Arkansas Registered Nurse (RN) Licensure preferred.
• Bachelor’s degree in healthcare related field preferred; commensurate experience    accepted. 

• Minimum of three (3) years experience that is directly related to the duties and responsibilities specified.
• Must have knowledge and experience in Continuous Quality Improvement/ISO, five (5) years experience in CQI preferred.
• Previous public speaking experience desired.
• Experience using basis statistics helpful.