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Consumer Services Representative BT Windsor Heights
Current Openings at Bankers Trust:
- Consumer Services Representative BT Windsor
Provide courteous efficient service to customers, Will be involved
in ordering, receiving, verifying, and distributing cash. Balances
cash drawer daily, or more often as needed, including periodic
batching of cashed checks. Scans and processes daily transactions.
Ability to be responsible for bank opening/closing and
opening/closing of the vault while following proper procedures.
Admits customers to safe deposit boxes (most locations). Identify
relevant referral opportunities and make referrals to promote the
bank's product and services; consistently cross-sells bank products
at every opportunity. Makes concentrated effort to solve customer
problems and refers customers to a relationship banker/manager for
issues that cannot be resolved at the teller line. Follows teller
over/short policy. Accepts all retail and/or commercial deposits,
and payments for loans; verifying cash and endorsements and giving
customers their receipts. Identifies customers and cashes checks or
refers customers to management for authorization to cash checks.
Buy and sell currency from the vault as necessary, ensuring that
teller drawer cash limits are not exceeded.
MINIMUM REQUIREMENT: High School/GED, Six months using the skills
below. SKILLS: Strong communication skills, Strong customer
relation skills, Ability to problem solve, Organizational skills,
Relevant computer skills, Ability to prioritize and make
on-the-spot decisions regarding customer transactions, weighing
customer satisfaction issues with Bank exposure to loss or fraud,
Ability to work in a team environment, Honesty and integrity,
Ability to work in a fast paced environment , Ability to work well
under pressure, High degree of accuracy.
WORK SCHEDULE: Part Time; Monday - Friday, 7:15 a.m. to 6:15 p.m.
and generally every other Saturdays per month from 7:45 p.m. to
BANKERS TRUST HUMAN RESOURCES DIVISION
Affirmative Action/Equal opportunity Employer. "Protected Veterans"
and "Individual with Disability"
Pre-employment drug screen required. Pre-employment testing
required for lock box positions.
Please visit our website to complete an online application.
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