Recovery Specialist (Collector)

Job Location: Des Moines, IA

More than a job

What's the difference between a job and a career?

Passion—and people invested in your success. At West, we love what we do, and we're looking for passionate people like you to join our close-knit team. At West, we're more than just coworkers—we're a team of professionals committed to helping one another succeed. This is more than a job ... it's a career.

As a Recovery Specialist, you are responsible for performing a variety of tasks necessary in recovery to effectively recover mispaid, erroneously paid, or unpaid accounts on behalf of our clients; complying and being knowledgeable of all federal and state laws governing the collection of accounts; developing and maintaining professional interpersonal communications with internal and external customers; contacting consumers via telephone, mail, fax or email, following recovery techniques to arrange payment in full or reasonable payment arrangements; as required, assisting in projects and providing assistance to team members, as necessary.

Applicants for this job will be expected to meet the following minimum qualifications.

MINIMUM QUALIFICATIONS

Education
* High school diploma or GED required

Experience
* Minimum six months customer service, call center and/or sales experience preferred

Other
* May be required to undergo and pass applicable drug and background checks
* Basic Computer knowledge required.

At West we offer a variety of benefits to our employees including competitive compensation, comprehensive health coverage, 401(k) retirement plan, tuition assistance, paid holidays, and paid time off.

Check out our opportunities and see the difference a career can make.

WestAssetManagement.jobs

You must apply online at:  https://jobs9prd.west.com/psc/hr9prd_extapp/EMPLOYEE/HRMS/c/HRS_HRAM.HRS_CE.GBL?Page=HRS_CE_JOB_DTL&Action=A&JobOpeningId=963636&SiteId=2&PostingSeq=1 to be considered. Call 877-264-9989 for application assistance.

Applications will be accepted through 07/8/2012.

West. Achieve more.

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