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So You Want to Be a Manager?
By Mary Gormandy White
Management can be a very rewarding career. However, many
people apply for or accept their first management job without
stopping and thinking about what it really means to make the
transition...
Five stories managers should stop telling themselves
By Joan Lloyd
We all tell ourselves stories, and leaders are no exception.
For example, you might tell yourself that you are viewed as a great
leader by your employees, or that you are considered a...
Leverage Strengths
By Cindy Ventrice
Recognize the unique value of an individual and you offer
recognition that
works. Focus on and leverage a person's strengths and you
demonstrate how he
or she can make a unique contribution...
Spot Quiz
By Cindy Ventrice
This week, a little spot quiz for you:
Imagine, a senior manager stops by during your team meeting.
Could you, if asked, introduce each individual in the room
providing the following...
Coworker Recognition
By Cindy Ventrice
Remember FASTER meetings from earlier tips? Quick meetingswith a simple agenda:
Finished: What has been completed since the
last meeting?
Acknowledgements: Who made their job
easier?
Still...
Stickey Recognition
By Cindy Ventrice
Grab a stack of sticky notes. Write a note of congratulations
or appreciation to at least three people.
Distribute them. Repeat in a few days with three more
people.
Copyright...
Think Outside The Team
By Cindy Ventrice
Did you know that when teams recognize teams and individuals
outside their team that they build great relationships? These
relationships translate to better cooperation, communication,...
Time Off as an Award
By Cindy Ventrice
My generational preference study found that the most popular
low-cost award for recognition of work on a project or assignment
is time off.
A full 56 percent chose time off over...
Cancelled Projects
By Cindy Ventrice
Picture this: Your team has been hard at work on a big
project: late nights, weekends, putting other work on hold. Now,
without warning, the entire project has been canceled.
What...
Giving Ownership - Literally - To Employees
By Alexandra Levit
Over at the Intuit Small Businessblog, Gil Zeimer has some terrific how-to advice for motivating
employees through ownership in the business. According to
Gil, such ownership helps to...
How to Create a Customer-Focused Team
By Debra Schmidt
There is no magic formula for creating a team of
customer-focused employees. But one thing is certain: it's the
manager's responsibility to create an environment that motivates
employees...
I'm Losing It
By Joan Lloyd
“I’m losing it,” a client confidedlately. “I’m short tempered and abrupt with my staff,
I’m forgetting details, I even got into a fight with my
wife.”...
Exploding the Myths of Motivation
By Dan Bobinski
Perhaps you’ve accused someone of lacking motivation, ormaybe you’ve heard someone else use that phrase. The problem
is it’s bad psychology: People do not lack motivation....
Why Can't My Employees Be More Like Me?
By Joan Lloyd
Are you working longer hours and feeling like you areshouldering more than your share of the responsibility for results?
Have you been trying different strategies for getting your
employees...
Teambuilding Makes Your Organization Stronger
By Mary Gormandy White
What makes a group of people who work together function as ateam? Just because people are employed by the same company does not
mean that they see themselves as a team or that they engage in
teamwork....
Two Questions for Dealing with Difficult People
By Dan Bobinski
Did you know that by determining two things about someone youcan adapt your style to get better communications? You’ve got
to know a little about the four basic styles, but it doesn’t
take...
How Do You Handle Mistakes of Others?
By Joan Lloyd
Do you handle mistakes as an opportunity to coach youremployees? That’s an easy question to ask but a hard thing to
do when bad news reaches you. In the heat of battle, a more typical
response...
The Smartest Guy in the Room
By Joan Lloyd
As a kid he was always bored in class. He took a tough
curriculum in college and sped through it, with honors. He had
plenty of job offers and took a position that enabled him to use
his...
When Managers Use Grade School Tactics
By Joan Lloyd
Dear Joan:Maybe you have addressed this issue before, but could you again, or
let me know which article addresses this issue, of management
addressing performance issues to the group of employees,...
Missed Opportunities
By Sherri Edwards
The thing about a missed opportunity is that you typicallyonly figure out that it was missed in hindsight, and many times,
there is no going back. The following are a few examples of what
can...


